Tag Archives: the event

Why You Need to Treat Your Staff as Well as Your Attendees

This post has been written by Kristi Sanders from Event Planning, a blog by Cvent.

There’s a triple bottomline to sustainability: people, planet, profits. The last two are pretty clear, but how are you supposed to treat people sustainably?

The answer is simple: Like human beings.

How often have you served a three-course banquet to your event attendees while serving your staff sandwiches? For that matter, how often do you enjoy a full meal while you’re onsite? That’s not sustainable.

People have limits beyond which they burn out and cease to be productive. If you want your employees to give you 100 percent, you can’t demand they always be “on.” You need to give them sufficient breaks to recharge, adequate nutrition on-site and enough hours “off the clock” that they can sleep more than 5 hours a night.

In order to do that, you need to stop yourself from:

  • Sending emails after hours and on weekends. What’s work-related needs to be limited to work hours.
  • Skimping on paying your staff the same courtesies you pay your clients and attendees. Do they have special dietary requirements? Do they have physical restrictions? Be as considerate in planning your staff meals and outings as you are when organizing your conferences.
  • Requiring employees to work while on vacation.
  • Denying yourself full meals, vacation time, and hours “off the clock.” Otherwise you risk falling into the “superman/superwoman” trap. If you don’t take care of yourself, you can’t take care of others. And it’s no one else’s fault if you’re a workaholic. People need to have a life outside, too.

At the conclusion of every program, you and your staff need to take a break. Otherwise, your creative energy and enthusiasm will start to dry up.

Don’t limit consideration only to your staff, either. Speakers, exhibitors, vendors, and sponsors aren’t just commodities, they’re people, too. Avoid creating a conference “class system” where people who are paying money to be onsite with you are excluded from all the perks and basic human necessities (like food and water on an expo trade floor) that other classes of attendees get. If you do, you can be certain that they eventually will fail to see the ROI of investing in your future events.

Event Debriefs – The Sooner, the Better

All those weeks of planning. All those efforts and details coming together to form an extra ordinary event. The event is over, yet there are several areas where improvement was needed.

As an event planner, your job is to lead a thought-provoking discussion by asking your event team, questions in a pre-planned sequence. This event debrief will allow all of you to describe what happened during the entire event, what was accomplished, what needs were met and what areas could be worked on, for better results.

The sooner this debrief is conducted, the better; as the event experience is still fresh in the minds of everyone who worked on it. This helps because the full-scale debrief that you had planned to do in office weeks later will become easier.

Let your team know in advance that a fast, crisp discussion will be held onsite as soon as the event wraps up.  Have someone take notes of everything discussed and let them know that these points will be revisited later in greater detail for the main debrief session coming up.

At the end of this session, you should have some valuable inputs from your team which you can incorporate into your next event planning process.

 

 

How do you market your event through Social Media?

Whether you are planning a real time conference, gathering or a virtual class, social media can be an inexpensive and cost-effective way to create buzz or attract an audience and turn a one off event into a recurring one.

The trick is to know what will not only help you create that buzz about your event but also help keep in touch with your consumers pre and post the event. This blog contains a few useful tips designed to make your event shine along with your company.

The first step is to make people aware about your company products and services and subsequently about the event you plan to have. The end consumer could be corporate or an individual, mediums exist for every kind of target audience.

Marketing your event through Twitter, Facebook, LinkedIn, through a blog and also through other media platforms available online goes a long way in achieving this.

Using site specific features to promote your company and event help you in creating a buzz about your brand to the target audience, for example simple things like creating your own hash tag on twitter and constantly tweeting or creating your own company page or event page on Facebook. Beyond a certain point if you have enough generic content, the members and followers tend to create your content for you.

Along with the well known websites that may help you create the hype you are looking for or market your brand to the right audience, there are many other lesser known but extremely effective ways to do the same, there are many online calendars or local tv stations who host a wide variety of events which allow free postings.

For an event specifically you could actually use online registration tools to collect payments and sponsorship amounts hassle free.

Many websites like Foursquare offer a platform where participants would actually check – in at your event , the incentive for them being to gain extra points or  you could also consider having live twitter updates during the event, and the best of all live video streaming of the event to the event website for people who are not physically attending.

After your event is completed, many clients often tend to over look the importance of keeping in touch with consumers, which can be very important for customer retention, constantly using the above mentioned mediums for product and company updates can be very effective to keep people engaged and interested until the next event happens.