Tag Archives: conferences

Post-Event Feedback

Post Event Feedback

As an event planner, you might have used your best resources and ideas to execute a smooth event for your client.  But did it live up to your client’s expectations? Were the sound and lights favorable? Was the catering decent?

Learn about the needs and expectations of your target market to improve your future business and marketing strategies through curated post-event surveys.  Post-event surveys often provide the most meaningful feedback in knowing if your efforts were successful from the attendees’ perspective.

To ensure the highest participation rate, send your post-event survey to attendees as soon as the event has ended, while their experience is fresh in their minds. The most important information collected from post-event surveys is whether attendees found value in the event, whether it was worth their investment of time and resources, and whether they would participate in the event again.

Online surveys are the most useful – you can get the responses faster than collecting them manually and collate data to help further your research.  When creating the survey, keep it short — under 10 questions is best — and only use one or two open response answers. People will be more likely to answer the survey if it contains choices instead of requiring them to write answers to everything.

Below are samples of questions to ask in your next post-event survey:

  • How would you rate the overall outcome of this event?
  • How would you rate the competence of the event staff?
  • Do such events help in increasing visibility for the company?
  • Was there a networking opportunity for attendees?
  • What could the event organizers have done differently?
  • Compared to other similar events you have attended, how does this event compare?
  • Can the information you gathered from this session be applied to your business?

Collecting feedback from your attendees is the best way to make your events better and better each time. You want to keep your current audience and make it grow. Use the feedback to see what works and what doesn’t work and plan accordingly. You can go from being a good event planner to a great one simply by listening to the people who experience your events first-hand.

 

Event Seating

Event Seating

The seating arrangement at your event is a deciding factor in making or breaking the event. The venue for any event is chosen after examining the layout and the space available.  However, venue seating charts are often deceiving and are not good measures of how many people can be placed or seated comfortably. Before event planners can pack in as many attendees as the venue can allow, it must be determined what kind of seating will be used and in what configuration.

The dynamics, networking and participation at the event depends on seating. Depending on the objectives of the meeting or the event, assigned seats or tables can be beneficial.

Deciding the type of seating at events depends on  some factors like – where the food will be served, if the attendees will be taking notes or using laptops during the sessions, if there will be an award ceremony that requires people to walk up to the stage, the shape and size of the stage and the size of the audience.

The different types of seating generally used are:

Theater style seating

Classroom style seating

Round table/cluster seating

To ensure that you are selecting the best seating solution for your event, ask yourself what is needed and what is available. What you need will be determined by the size of the audience and the itinerary of the sessions held during the event. Whether you are planning an award show or a training seminar, specific furniture and configurations will be more functional than others.

 

 

Unplug Your Event

Unplug Your Event

With people being inseparable from social media, it’s safe to say that technology has taken over our lives. When it comes to events, the more shares/photos/tweets you get, the better right? Wrong. Although event planners find it extremely important to promote their work through all platforms available, they must give a thought about the actual focus and attention that their event gets from their attendees.

Phones, Ipads, tablets and all other devices pose as interruptions during an event – with people feeling the constant need to update photos or tweet about their event experience. There is a fine line between your guests advocating your seminar or conference; and being digital zombies in front of their screens without having a definite understanding of what exactly is going on. When you discourage devices from your event, you encourage your guests to look up and drink in their surroundings.

When you want hundred percent attention from the crowd to a particular time in the entire event – a product launch for instance, ask them in advance to keep their gadgets aside for that moment. Setting aside a special booth like a charging station, might actually help. Asking people to tune out emails or messages from their contacts is a huge factor; respect their need to catch up with their updates throughout the event. They might have to check in with an employee or make some personal calls, and you wouldn’t want to hinder that. This in turn allows them to understand why you need their undivided attention.

The first thing that people resort to when they get bored is turn to their phones. Try making your unplugged event fun by rewarding your attendees – make the overall experience more engaging and lively so they genuinely feel the need to concentrate and remain disconnected from all that tech!

Types of Corporate Events – How many do you know?

The event management industry is a complex & dynamic environment, and comprises of a wide variety of events.

In this post today, we intend to focus on the kinds of corporate/business events that event planning agencies often organize.

Conferences and Seminars:

Seminars and conferences can focus on internal operations and be limited only to your organization; or they can be used as vehicles for company promotion.

A conference is a participatory meeting or a gathering of members of organizations, designed for discussion, fact finding and problem-solving. It facilitates the exchange of information and gives an opportunity to discuss matters of common interest. Conferences generally have keynote speakers and breakout sessions by topic. They can be held over one or two days or sometimes longer.

Seminars on the other hand are usually smaller in terms of targeted audience size, lasting over a couple of hours with single or multiple speakers.

The Experian India Conclave – a corporate conference with bankers and credit heads, organized by Pegasus Events Pvt Ltd.

Product Launches: 

The debut of a product into the market defines a product launch. It signifies the point at which consumers first have access to a new product. Product launch events are important and require attention from the media and the public.

These launches give the public and the media a chance to hear everything about the product before any negative reviews are given. The task of putting together these product launch events could fall to a company employee who organizes meetings or an outside company.

A motorized stage system was used to  launch a health supplement by Pegasus Events Pvt Ltd.
A motorized stage system was used to launch a health supplement by Pegasus Events Pvt Ltd.

Trade missions and Road Shows:

Trade missions are international trips by government officials and business people, organized for the purpose of exploring international business opportunities.  A trade mission is a way in which countries or organisations can seek out potential buyers and sellers.

Roadshows can be small training sessions tailored for your colleague’s needs or much larger scale events in public spaces to reach out to potential customers.

A four city roadshow for South Africa Tourism, organized by Pegasus Events Pvt Ltd
A four city roadshow for South Africa Tourism, organized by Pegasus Events Pvt Ltd

Award Ceremonies:

Every company reaches a point in their annual operations or project milestones that calls for a celebration. Awards ceremonies can be held to honor team members who have gone beyond the call of duty, or to compliment the achievements of people within your industry.

The 5th Annual Hotelier India Awards, executed by Pegasus Events Pvt Ltd
The 5th Annual Hotelier India Awards, executed by Pegasus Events Pvt Ltd
An internal award ceremony by Mahindra Rise to award the employees within their respective fields.
An internal award ceremony by Mahindra Rise to award the employees within their respective fields.

Executive Retreats and Team Building Programs:

The primary or only occasion during the year – when an organization and it’s employees meet at a site away from their primary edifice. The objective is to generally offer a creative environment from which they can focus on clear, specific goals and objectives for the coming year.

Executive retreats have a more casual ambiance while team building events define team roles, and are useful tools for improving communication withing the organization and improving productivity.

An offsite team building event being managed by Pegasus Events Pvt Ltd
An offsite team building event being managed by Pegasus Events Pvt Ltd

Exhibitions and Trade Shows:

Event planning for trade shows involves negotiating sponsorship rates for trade show booth space, advertising and promotion at the event, and also sometimes design and execution of the trade show booth.  They are important lead-generating activities.

A trade show booth at the Intersec Dubai designed and executed by Pegasus Events Pvt Ltd
A trade show booth at the Intersec Dubai designed and executed by Pegasus Events Pvt Ltd

Themed Office Celebrations:

Corporate office celebrations provide great opportunities to socialize with colleagues and co-workers.  Celebrated in almost all organizations, they encourage the employees to generally bond over drinks and dinner.

Theme corporate parties also provide great opportunities to instigate guest interactions. The scope for paying attention to detail is huge, with the costumes and decor elements creating a fantasy environment.

The costumes, venue decor, props and food at this event were in perfect sync with the Halloween theme at this event.
The costumes, venue decor, props and food at this event were in perfect sync with the Halloween theme at this event.
This Arabian themed event had props like brass camels and Hookahs which gave a rustic feel
This Arabian themed event had props like brass camels and Hookahs which gave a rustic feel

Some corporate event agencies also manage lifestyle events like high profile luncheons, fashion shows and press events.

Pegasus Events Pvt Ltd handled a media master class and luncheon for Tourism Victoria, with celebrity chef Gary Mehigan.
Pegasus Events Pvt Ltd handled a media master class and luncheon for Tourism Victoria, with celebrity chef Gary Mehigan.

These are a few common business events that event managers generally execute, under the corporate event umbrella.

 

 

 

What Entertains you at a Corporate Event?

What Entertains you at a Corporate Event?

Businesses and associations invest in events to communicate their message, motivate the audience and strengthen the bond they have towards the organization. The entertainment at these events brings people into the moment and unites them in a tangible way.

To get the most out of your corporate entertainment you must make sure that:

• Your entertainment idea will impress guests and ensure that the event is talked about.

• You use entertainment that can incorporate your logo or corporate message.

• You are aware of the latest entertainment trends

[Courtesy: eventmanagerblog.com]

Here’s a look at some corporate entertainment ideas that we used at our past events:

Flair bartending is an unconventional type of entertainment which captures everybody’s attention.
The tricky and dazzling ways in which the professional flair bartenders manipulated the bar tools, helped in bringing the dispersed crowd together and held their interest, while also falling in sync with the party’s Arabian theme.

 
An Italian hair care and beauty product label launched in India. Their objective was to tap big chain salons through workshops and seminars. The launch had a regular workshop and a fashion show attended by celebrity hair dressers, but the Golden Wing Dancers’ graceful performance cranked the entertainment up by a notch.
A Channel Partners Meet which was a commonplace launch event, was turned into an interactive experience by us. For the launch sequence,the conventional DJ was replaced by a corporate percussion group, who made every person present, feel like a part of the launch with their fast paced and high energy performance.
Sand artists have taken the corporate entertainment scene by storm – these talented artists perform custom made sand animations. For a product launch, this sand artist depicted the history of the company beautifully through sand art.
Live performances at corporate events establish a visceral connection between the artist and the viewer. The viewers focus on different nuances and moments of the performers, which lasts long in their minds.
Cultural performances enhance the ambience of a corporate event and make it more engaging for the people present, by helping them relax and enjoy. A seasoned, professional and classical performer can create that, with his powerful and expressive live performance.

 

Entertainment for corporate events needs to be targeted specifically towards key target audiences, ensuring that it is suitable for guests and attendees.

Is Corporate Gifting an Important Marketing Tool?

Is Corporate Gifting an Important Marketing Tool?

Well planned corporate gifts and promotional items are a cost-effective way to impress new and existing customers, employees and grow your brand presence. Statistics show that companies who give out gifts are twice as likely to be contacted by customers as those that don’t.

Here are some more reasons why corporate gifts are an important marketing tool:

  • They create a lasting impression with customers.
  • Attract client attention and increase brand awareness.
  • Help build goodwill and strengthen relationships with important customers by showing that you value them and their business.

In today’s competitive market, a well-executed corporate gift strategy will set your company aside from competitors and enhance your business image by making you look like a major player in the industry. In markets with very similar products and pricing, a memorable gift can keep you and your company top of clients’ minds.

Listed below are a few corporate gift ideas that have been used by us in the past – which worked wonders for us:

This option, of a neatly packaged golf kit which can be customized by personalizing the recipients name and company, works well for conferences and formal events attended by CXO level designates from the corporate world.

The wide variety of corporate gifts below provided ample amount of branding opportunity for the client, and the quality and innovation in these gifts gave a refreshing change.

Putting together simple corporate gifts in one box is a novel idea to make the corporate gifting process unique. 

Custom cufflinks with the client logo, stylish paper cutters and exclusive wine-bottle stoppers are some of the various options available, to be combined and gifted to corporate clients.

Corporate Gift Baskets are all about combining different kinds of goodies as one gift, and these can include items like exotic bath salts, aromatic incense sticks, flavored tea bags and decorative candle stands. 

It’s essential to give well-thought out gifts that are useful and functional in the receiver’s daily lives – gifts will not fulfill their purpose if they’re thrown away or sit in a drawer somewhere. Clever business gifts position you foremost in the minds of your customers and serve as constant reminders.

Social Event Manager v/s Corporate Event Manager

Social Event Manager v/s Corporate Event Manager

While selecting an event manager to manage a particular event for you, it’s critical to define the type of event it is and accordingly choose the right person for the job. Many misconceive the term event manager to mean a person who can put together an event, irrespective of the scale or the type of the event. Seldom do people consider the small but significant differences which exist between a corporate event manager and a social event manager. These key differences can be highlighted very subtly yet identifying these differences while making a decision can be a make or break factor for an event.

A corporate event manager typically manages conferences, seminars, brand launches, activations and interactions with corporate houses and companies. They have a mission, vision and sales targets, so the direction to be worked in would be how you optimally capitalize your investment and accordingly get a return on the same through targeted activities which help deliver the company’s message to the end consumers.

A social event manager on the other hand manages weddings, anniversaries, birthdays etc. and would interact with individuals who have a vision of the perfect wedding, anniversary or birthday which they have been dreaming of for days, months or maybe even years.

And that is where the key difference lies, the emotional attachment which people have to a social event makes managing these kind of events a daunting yet exhilarating experience. A social event manager has an innate ability to connect with the individual more than the event, understand their client’s thoughts, perceptions and accordingly provide a service which exceeds expectations. The key to success for a social event manager is to have an ability to not only understand what has been said, but more importantly identify what has not been said. With a corporate event on the other hand, everything right from conceptualization to execution is centered around highlighting the needs of the audience attending the event and accordingly position ones product or service to maximize return on investment, so the direction that is worked towards is to make the company event a success and individual emotions rarely affect the course of the event as a whole.

Most social events are paid for by the individuals or families themselves, unlike corporate events that are funded by corporate budgets. This places constraints on how these costs are managed right upfront. Weddings, for example, can be funded by a collection of sources including personal funds, loans and gifts. This makes managing the budget a critical part of a successful event – sometime there is little or no room for tolerance for budget overruns or last minute expenses that were not accounted for in the planning, and can cause frustration for all parties involved.

The final and perhaps the most important difference is that most social events (weddings, birthdays and anniversaries in particular) are once-in-a-lifetime events. A corporate event provides opportunities for constant improvement and a platform to build a brand of events in itself which happen year after year.

From the differences highlighted above, social event management and corporate event management are two fundamentally different sections of the event management spectrum and the thought process which a corporate event manager follows is not possible to implement within a social event and vice versa.

How to market your event through social media?

How do you market your event through Social Media?

Whether you are planning a real time conference, gathering or a virtual class, social media can be an inexpensive and cost-effective way to create buzz or attract an audience and turn a one off event into a recurring one.

The trick is to know what will not only help you create that buzz about your event but also help keep in touch with your consumers pre and post the event. This blog contains a few useful tips designed to make your event shine along with your company.

The first step is to make people aware about your company products and services and subsequently about the event you plan to have. The end consumer could be corporate or an individual, mediums exist for every kind of target audience.

Marketing your event through Twitter, Facebook, LinkedIn, through a blog and also through other media platforms available online goes a long way in achieving this.

Using site specific features to promote your company and event help you in creating a buzz about your brand to the target audience, for example simple things like creating your own hash tag on twitter and constantly tweeting or creating your own company page or event page on Facebook. Beyond a certain point if you have enough generic content, the members and followers tend to create your content for you.

Along with the well known websites that may help you create the hype you are looking for or market your brand to the right audience, there are many other lesser known but extremely effective ways to do the same, there are many online calendars or local tv stations who host a wide variety of events which allow free postings.

For an event specifically you could actually use online registration tools to collect payments and sponsorship amounts hassle free.

Many websites like Foursquare offer a platform where participants would actually check – in at your event , the incentive for them being to gain extra points or  you could also consider having live twitter updates during the event, and the best of all live video streaming of the event to the event website for people who are not physically attending.

After your event is completed, many clients often tend to over look the importance of keeping in touch with consumers, which can be very important for customer retention, constantly using the above mentioned mediums for product and company updates can be very effective to keep people engaged and interested until the next event happens.